Call Ahead Before Entering the Hospital!
If you suspect or confirm that you have measles or have been exposed to someone with measles, please call ahead before entering the hospital for any reason. Measles is highly contagious, and taking precautions is important to avoid spreading the virus to others. If you experience any of the following symptoms, DO NOT visit the hospital without notifying us first:
- High fever
- Rash (typically starting on the face and spreading downward)
- Cough
- Runny nose
- Red eyes
Why is this important?
Measles can spread quickly in public spaces, especially in healthcare settings where there are vulnerable patients, including those with weakened immune systems, infants, and pregnant individuals. By calling ahead, we can make arrangements to ensure your safety and the safety of others.
If you suspect or confirm that you have measles OR have been exposed to someone with measles in the past 21 days:
If you need EMERGENCY CARE:
- For symptoms of measles (fever and red rash and/or cough, runny nose, etc.)
OR
- For another reason AND you have been in contact with someone with measles in the last 21 days
Call Ahead to our Emergency Department: Do NOT present to the emergency waiting room without calling ahead. Call 519-421-4211 ext. 2221 for guidance before coming to the hospital. We need to safely prepare for your emergency visit and take the right precautions to protect you and other patients; a staff member will guide you through when, where and how to safely enter our emergency department.
If you have only mild symptoms of measles and do not need emergency care:
- Stay home and isolate.
- Contact Southwestern Public Health (SWPH) for advice on testing or next steps: 1-800-922-0096
- Call ahead to your primary healthcare provider for advice on symptom management.
- If you have a hospital appointment: Please call our main line 519-421-4211 ext. 0 and ask to speak to the specific department in which you have an appointment before coming to your appointment. Our staff will provide you with further instructions on the safest way to proceed.
- If you are an Obstetrical Patient (over 20 weeks pregnant): Please call our Maternal Child Women’s Health Department 519-421-4211 ext. 4210 before coming to the hospital so we can prepare for your visit. If you do not need to visit the hospital, please call your obstetrical provider or Southwestern Public Health to report your symptoms or exposure, and they will guide you on whether you need further evaluation or if you can safely manage your symptoms at home. If you are in your third trimester or have any additional medical concerns, your provider will assess the need for further monitoring.
- If you are a Visitor: DO NOT enter the hospital or visit patients if you are feeling unwell. Stay home until you feel well and have completed your isolation period.
Your safety and the safety of others is our top priority. By taking these steps, we can help protect our hospital and our community.
