Patient and Family Advisory Council

Contact

pfac@woodstockhospital.ca

Application Form

Patient & Family Advisory Council Application Form

About Us

We believe the best care is achieved when patients, families, and caregivers are actively involved in decision-making. The Patient & Family Advisory Council (PFAC) is a collaborative group that includes patients, family members, caregivers, and hospital staff who work together to enhance care by ensuring our design and delivery of services meet their needs and the values set out by the Woodstock Hospital Declaration of Patient Values.

We are committed to fostering a diverse membership that reflects our community. By embracing different perspectives, we aim to ensure that our decisions and recommendations are inclusive and representative of all those we serve.

Roles & Responsibilities

• Advise and share information
• Provide opinions as they relate to hospital programs and services
• Act as Woodstock Hospital ambassadors in the community
• Support people-centred care
• Participate as partners in the planning and operations of specific programs within the PFAC mandate
• Review and provide feedback on policies, processes, patient education materials, and communication strategies

Eligibility

Members must be a patient, family member, or caregiver of a patient who has received care at Woodstock Hospital and lives or works in the Oxford County region.

Commitment

• Three-year term
• Attend PFAC meetings and join other councils and committees throughout the hospital

Related Documents

PFAC Application Form

PFAC Terms of Reference

PLEASE NOTE:

The role of a Patient & Family Advisor is not intended to address individual complaints or concerns. These can be shared through our patient relations process, which can be found here. 

List of PFAC Accomplishments:

• Ostomy Teaching Package
• Personal Belongings Policy
• Chickenpox fact sheet for patients and visitors
• Enteric outbreak on my unit fact sheet for patients
• ESBL fact sheet for patients and visitors
• Colectomy – Partial or Total
• Laparoscopic Cholecystectomy
• Pet Visiting Policy
• Clopidogrel (Plavix) Patient Handout
• ALC Patient Education
• Hip and Knee Replacement Clinical Pathway Checklist
• Behaviour Safety Alert Education Handout
• Hand Hygiene Information for Patients and Visitors
• Patient Accommodation Request Form A
• Informed Decision Making Pamphlet
• Personal Pet Visitation
• Patient Use of Medical Cannabis
• Patient medication handouts for analgesics and antibiotics
• Recreation Therapy patient education handout
• IPAC Education video
• Logo – OneChart

List of PFAC Accomplishments Continued:

• Recreate Orientation Package
• Day Hospital Services, Client Handbook
• Walk-In Counselling Welcome Information & Privacy/Confidentiality
• Brief Counselling Welcome Information & Privacy/Confidentiality
• Patient and Family Welcome Package for Inpatients
• Ethical Framework
• Pelvic Care After Birth
• Patient Safety – Disclosure of Harm to Patients Policy
• Declaration of Patient Values
• Visitor Policy
• 20/21 Quality Improvement Plan
• Proposed Patient and Family Advisory Council Model Review
• Terms of Reference Review
• Declaration of Patient Values Review
• Mandatory Reporting – Vanessa’s Law
• COVID 19 Patient Education
• PFAC Logo
• Declaration of Patient Values Policy
• International Students form
• Insulin Pump Self-Management handout
• Responding to Patient/Family Complaints, Compliments and Feedback Policy
• Patient Centred Care Framework